Return & Refund Policy
Thank you for choosing OBB GEL. This Return & Refund Policy outlines the guidelines regarding product returns, exchanges, and refunds.
All Sales Final
Due to hygiene and product safety considerations, all sales of OBB GEL cosmetic and nail gel products are considered final.
We generally do not accept returns or exchanges once a product has been sold.
Damaged, Defective, or Incorrect Items
If you believe a product was received damaged, defective, or incorrect, you may contact us within a reasonable time after purchase.
When contacting us, please include:
- Your name and contact information
- Proof of purchase (receipt or order reference if available)
- A description of the issue
- Photos of the product, if possible
- Each request will be reviewed on a case-by-case basis. If approved, OBB GEL may offer a replacement or another appropriate resolution at our discretion.
Non-Eligible Situations
Returns, refunds, or exchanges will not be accepted for:
- Opened or used products
- Products damaged due to misuse, improper storage, or accidents
- Change of mind or personal preference
- Allergic reactions or sensitivity after use
- Clearance, promotional, or discounted items
Refund Method (If Approved)
If a refund or replacement is approved, the method and processing time may vary depending on the original purchase method and circumstances.
Policy Updates
OBB GEL reserves the right to modify or update this Return & Refund Policy at any time without prior notice. Changes become effective once posted on this page.